You need to create POP accounts via the Control Panel and assign each one a password. When a Hosting Package is first created a default POP account is added called <mail@yourdomain> with the same password as the Control Panel. You should have received your Control Panel username/password via email.

A Pictorial step-through of how to configure MS Outlook 2003 is located here

The amount of POP accounts (sometimes called POP boxes) available to you is dependant on what type of Web Hosting Package you have. For example, on the entry level Starter Plan you only get 1 POP account. You can view the amount of POP accounts currently available to in the Control Panel. (Domains --> Your Domain --> Email Accounts (POP3)

Yes, you can purchase extra POP accounts in blocks of 5. So if you already have 10, purchasing 1 extra block will give you a total of 15. To add POP accounts, log into your Control Panel,  goto Packages --> "Your Package" --> Extra Features and select 5 x POP Boxes.

Please be mindful you need to make payment within the Billing Section of the Control Panel before you can actually set them up!

If you would like an SMTP feed then please request this separately not forgetting to supply us the IP address or FQDN you want it delivered to. Your email will be 'pushed' direct to your email server after we have checked it for virus's and spam. This is done automatically so you do not need to configure ETRN. If you would prefer to have email delivered directly to your MS Exchange then amend the MX records in the DNS within your Control Panel. Please contact us if you require a guiding hand in setting this up.

Yes! Email is not designed for large files and capacity would become overwhelming if people suddenly started emailing the contents of entire CDs or DVDs! Cut.co.uk restricts all inbound and outbound emails to 20mb. This is enough to insure all normal email gets through okay. If you have requirements to transmit larger files then consider using FTP. If you get really stuck then give us a call and we may be able to suggest alternative methods on an ad-hoc basis.

Everyone has different preferences so you have a choice of three.

Lots!

Yes, FrontPage Extensions are optional extras that can be purchased from the Control Panel for a nominal amount in Package --> <Domain Name> --> Extra Features.

Each Hosting Package has different amounts of Bandwidth allocated to it. This is measured in total Megabytes transmitted in any 30 day period. Should you exceed your bandwidth, your package will not be suspended but you will receive an automated mail requesting you to purchase more.

We use software called SmarterStats to crunch your log files and produce some very useful information about who is visiting your site, where they have come from and what they are looking at. Useful for improving SEO and generally understanding your customers better.  These Advanced web statistics are available as an optional extra that can be purchased from the Control Panel for a nominal amount in Package --> <Domain Name> --> Extra Features.

File Transfer Protocol (FTP) is the simplest way to exchange files between computers on the Internet. Like the Hypertext Transfer Protocol (HTTP), which transfers displayable Web pages and related files, and the Simple Mail Transfer Protocol (SMTP), which transfers e-mail, FTP is an application protocol that uses the Internet's TCP/IP protocols. FTP is commonly used to transfer Web page files from their creator to the computer that acts as their server for everyone on the Internet. It's also commonly used to download programs and other files to your computer from other servers.

When you purchase any Package and then add a Domain to it, a default FTP username and password is created. These FTP details always follow the same pattern. This is best described in an example:-